Frequently Asked Questions

Got quesions about buying custom, hand crafted goods?  Here's what everyone else has been asking.

Do custom rods cost a lot?
No! Our custom rods are comprable in price to what you'll find at your local outfitter. But we can build a higher quality rod dollar-for-dollar that what you'll get off the shelf.
Are your rods as good as name brands like Sage or Hardy?
Yes! First, we can build your rod using almost any brand including Sage, R.L. Winston, St. Croix, or Mysitc.  We also have access to brands which are comprable in performance, but at a better price point.  Our goal is to produce a rod that's better than what the factory creates.
How does your pricing work?
Easy. We start with a base price depending on the kind of project (graphite, bamboo, etc...). From there, additional customizations add small, incremental amounts to the project. A custom grip, for example, adds a nominal fee to the project.
How long does it take to build a rod?
We can generally build a custom rod in two to four weeks assuming all parts we don't have in stock are available from our dealers. Once your order is received, your order goes into our queue. We'll begin fabrication as soon as possible.
How do I care for my leather goods?
Easy! Leather is a natural product.  It needs to be cared for regularly, but it's an easy process.  We recomment using a leather oil or conditioner on your product every 6 to 12 months to preserve its natural beauty.  Neatsfoot oil is a great option for leather.  You can find Neatsfoot oil at your local tack supply or leather goods retailer.
Do you make all your products by hand?
Yes! Everything is hand made.  All our leather is hand stitched as well.
Do you take custom orders?
Yes! Interested in something that's not on our website?  If we can make it, we're happy to give you a quote for how much a custom project would cost.
Do you have a warranty?
Yes! In most cases we offer the original manufacturer warranty for parts. We also offer workmanship warranty at the time of sale.
Yes! In most cases we offer the original manufacturer warranty for parts. We also offer workmanship warranty at the time of sale.
What about refunds or returns?
We've never had a single request for a return. You're going to be thrilled with your rod! But because of the nature of our work, all sales are final.